Terms and Conditions
Welcome to Southport Tourist Park & Retreat. By accessing our website and using our services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully.
By using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or services.
All bookings are subject to availability and confirmation. When making a reservation, you must provide accurate and complete information, including your name, contact details, and payment information. We reserve the right to cancel or modify bookings if the information provided is inaccurate or incomplete.
A deposit or full payment may be required at the time of booking. The amount and payment terms will be specified during the booking process. Cancellation policies vary depending on the type of booking and the time of cancellation. Please review the cancellation policy carefully before confirming your reservation.
All rates are quoted in Australian Dollars (AUD) and are inclusive of Goods and Services Tax (GST) unless otherwise stated. Rates are subject to change without notice. However, once a booking is confirmed, the rate will not change unless there are unforeseen circumstances, such as errors in pricing or changes in government taxes or fees.
Payment can be made by credit card, debit card, or other methods as specified on our website. You authorize us to charge the applicable fees to the payment method you provide. If payment is not received or is declined by your bank or credit card issuer, we may cancel your booking.
Check-in time is typically from 2:00 PM, and check-out time is typically by 10:00 AM. Early check-in and late check-out may be available upon request, subject to availability and additional charges. You must present a valid photo ID at check-in.
Guests are responsible for leaving their accommodation in a clean and orderly condition. Additional cleaning fees may apply if the accommodation is left in an unacceptable state.
Guests are expected to conduct themselves in a respectful and responsible manner at all times. Disruptive, offensive, or illegal behavior will not be tolerated and may result in eviction without refund. We reserve the right to refuse service to anyone who violates these standards.
Quiet hours are typically from 10:00 PM to 7:00 AM. Guests must keep noise levels to a minimum during these hours to ensure a peaceful environment for all.
Pets may be allowed in certain designated areas of the park, subject to prior approval and adherence to our pet policy. Pets must be kept on a leash at all times and are not allowed in certain facilities, such as the swimming pool area. Guests are responsible for cleaning up after their pets.
A pet fee may apply. Please contact us for more information about our pet policy and any applicable fees.
We strive to provide high-quality facilities and amenities for our guests. However, we do not guarantee the availability of all facilities at all times. Maintenance, repairs, or unforeseen circumstances may result in temporary closures or limited access to certain facilities.
Use of our facilities is at your own risk. We are not liable for any injuries, losses, or damages that may occur while using our facilities.
Our wellness retreat experiences are designed to promote rest, reflection, and renewal. Participation in these activities is voluntary, and guests are responsible for assessing their own physical and mental suitability.
We are not liable for any injuries, losses, or damages that may occur during participation in wellness activities. Guests are advised to consult with their healthcare provider before participating in any new or strenuous activities.
To the maximum extent permitted by law, Southport Tourist Park & Retreat shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our website, services, or facilities. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.
Our liability is limited to the amount you paid for your booking. We are not responsible for any events beyond our control, such as natural disasters, acts of terrorism, or government regulations.
All content on this website, including text, images, logos, and trademarks, is the property of Southport Tourist Park & Retreat or its licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from this website without our prior written permission.
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
These Terms and Conditions shall be governed by and construed in accordance with the laws of Queensland, Australia. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Queensland.
We reserve the right to modify these Terms and Conditions at any time without notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website and services after any changes constitutes your acceptance of the revised terms.
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Southport Tourist Park & Retreat
[Insert Address]
Phone: [Insert Phone Number]
Email: [Insert Email Address]
Thank you for choosing Southport Tourist Park & Retreat. We hope you enjoy your stay!